Privacy Policy
The operator of うどんタウン(hereinafter referred to as the "Operator") establishes this Privacy Policy (hereinafter referred to as the "Policy") regarding the handling of users' personal information in the service "うどんタウン" (hereinafter referred to as the "Service"), in compliance with the Act on the Protection of Personal Information (hereinafter referred to as the "Personal Information Protection Act") and other applicable laws and regulations.
Article 1 (Information We Collect)
The Operator collects the following information in providing the Service.
1-1. Information Directly Provided by Users
- Email address
- Username (display name)
- Password (stored in encrypted form)
- Profile information (bio, avatar image)
- Prefecture (optional)
1-2. Information Obtained Through Use of the Service
- Check-in information (shops visited, menu items, ratings, comments, taste parameters)
- Posted photos
- "Want to Go" bookmark information
- Action information such as likes and follows
- Shop information contributions and correction requests
1-3. Automatically Collected Information
- IP address
- Browser type and version
- Operating system information
- Device information
- Access date and time
- Referrer (referring page)
- Cookie information
1-4. Location Information
The mobile app version of the Service may collect device location information with the user's consent. Location information is used for displaying nearby udon shops and similar purposes. Users can disable location collection at any time through their device settings.
Article 2 (Purpose of Use)
The Operator uses the collected personal information for the following purposes.
- Provision, operation, maintenance, and improvement of the Service
- Identity verification and authentication of users
- Responding to inquiries from users
- Addressing violations of the Terms of Service
- Sending notifications and announcements related to the Service
- Analysis of usage and creation of statistical data for service improvement (processed in a non-personally identifiable format)
- Notification of new features and campaigns (only when requested by the user)
- Ensuring system security, detecting and preventing unauthorized use
- Tasks incidental to the above
Article 3 (Disclosure to Third Parties)
- The Operator will not provide users' personal information to third parties except in the following cases:
- When the user has given consent
- When required by law (when disclosure is requested by courts, prosecutors' offices, police, or other public authorities based on applicable law)
- When necessary for the protection of life, body, or property of a person and it is difficult to obtain the consent of the individual
- When particularly necessary for improving public health or promoting the sound development of children and it is difficult to obtain the consent of the individual
- When it is necessary to cooperate with a national government agency, local government, or a party entrusted by either in performing duties prescribed by law
- Among content posted by users on the Service (check-ins, comments, photos, ratings, etc.), usernames and posted content are made publicly available to other users on the Service. This constitutes information disclosure necessary for the nature of the Service and does not constitute provision to third parties.
Article 4 (Outsourcing)
The Operator may outsource all or part of the handling of personal information to third parties to the extent necessary to achieve the purposes of use. In such cases, the Operator will exercise appropriate supervision over the outsourced parties.
Article 5 (Cookies and Analytics)
- The Service uses cookies to improve user convenience and enhance the Service.
- The Service may use analytics tools (such as Google Analytics). These tools use cookies to collect traffic data, but they do not contain personally identifiable information.
- Users may refuse to accept cookies through their browser settings. However, please note that disabling cookies may prevent some features of the Service from functioning properly.
- For details regarding the use of Google Analytics, please refer to Google's Privacy Policy. If you wish to opt out of data collection by Google Analytics, please use the Google Analytics Opt-out Browser Add-on.
Article 6 (Security Measures)
The Operator takes the following measures to prevent leakage, loss, or damage of personal information and to ensure the safe management of personal information.
- Storage of passwords through encryption (hashing)
- Encryption of communications via SSL/TLS
- Appropriate management of access permissions
- Security measures to prevent unauthorized access
- Regular review of systems handling personal information
Article 7 (Disclosure, Correction, and Deletion of Personal Information)
- Users may request the Operator to disclose their personal information in accordance with the Personal Information Protection Act.
- Users may request the Operator to correct, add, or delete personal information when the content is inaccurate.
- Users may request the Operator to cease use or erase personal information when it is being handled beyond the scope of the purpose of use or has been obtained through wrongful means.
- To make any of the above requests, please contact us at the address listed below. We will respond within a reasonable period after verifying your identity.
- Profile information (display name, username, bio, etc.) can be changed or deleted by users themselves through the Service's settings page.
Article 8 (Retention Period of Personal Information)
- The Operator retains personal information to the extent necessary for the purposes of use.
- When a user withdraws from the Service, the Operator will delete their personal information within a reasonable period. However, this does not apply to information that is required to be retained by law.
- Automatically collected information such as access logs will be deleted after a certain period of time.
Article 9 (Personal Information of Minors)
The Service does not prohibit use by minors; however, users under the age of 16 must obtain the consent of a legal guardian (parent or guardian) before registering an account.
Article 10 (Changes to the Privacy Policy)
- The Operator may change this Policy as necessary.
- The revised Privacy Policy shall take effect upon being posted on the Service. However, for changes that significantly affect users, such as major changes to the purposes of use, the Operator will provide advance notice.
Article 11 (Contact Us)
For inquiries regarding the handling of personal information, please contact us at the following.
うどんタウン Operator
Email: support@udontown.com
Enacted on March 26, 2026
